Contact

At IBU TRADING LTD, we believe that good lighting brightens not only spaces, but also connections. Whether you have a question about our products, need assistance with your order, or simply wish to share feedback, we are always here to listen and assist.

1. Our Contact Details

2. Customer Support Hours

Our support team is available to help during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (GMT)

  • Saturday – Sunday: Closed (emails are welcome and will be answered on the next business day)

3. How to Reach Us

  • Email Support: For product inquiries, order updates, returns, or general assistance. We aim to reply within 24 hours.

  • Phone Support: Ideal for urgent questions or order-related concerns.

  • Mail Correspondence: For official communication, please write to our registered address above.

4. Stay Connected

Follow us on social media for inspiration, new arrivals, and lighting tips:

(Social media handles can be updated once accounts are live.)

5. Our Promise

Every inquiry is treated with the same care as every order. Whether it’s guiding you toward the perfect lamp, assisting with a return, or simply answering a small question — our goal is to make your experience warm, reassuring, and illuminating.

✨ At IBU TRADING LTD, your voice matters as much as your light.